Maine Consumer Protection

Maine State Consumer Protection Agency:

Maine Office of the Attorney General, Consumer Protection Division Address: 6 State House Station, Augusta, ME 04333 Phone: 1-800-436-2131 (in-state) or 1-207-626-8849 (out-of-state) Email: consumer.mediation@maine.gov Website: https://www.maine.gov/ag/consumer/index.shtml Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Eastern Time)

State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in Maine:

  • Maine Do Not Call List (Title 10, Chapter 212-A): The Maine Do Not Call List allows consumers to reduce unsolicited telemarketing calls by registering their residential and mobile phone numbers. To register, visit the Attorney General’s website or call 1-888-283-7062.
  • Maine Unfair Trade Practices Act (Title 5, Chapter 10): The Maine Unfair Trade Practices Act aims to protect consumers from deceptive and unfair business practices, including those related to robocalls and telemarketing.
  • Maine Fair Debt Collection Practices Act (Title 32, Chapter 93): The Maine Fair Debt Collection Practices Act governs debt collection practices and ensures that consumers are treated fairly by debt collectors.

Additional State Level Agency:

  • Maine Public Utilities Commission (MPUC): Address: 101 Second Street, Hallowell, ME 04347 Phone: 1-800-452-4699 (Toll-Free) or 1-207-287-3831 Email: consumer.mediation@maine.gov Website: https://www.maine.gov/mpuc/ Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Eastern Time)

The Maine Public Utilities Commission regulates telecommunications providers and handles consumer complaints related to telecommunications services, including telemarketing issues.

How to Make a Report:

To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in Maine, contact the Maine Office of the Attorney General, Consumer Protection Division, at 1-800-436-2131 (in-state) or 1-207-626-8849 (out-of-state) during business hours, or email consumer.mediation@maine.gov.

To register for the Maine Do Not Call List or file complaints against telemarketers, contact the Maine Attorney General’s office or visit their website.

To report issues related to telecommunications services or file complaints against telemarketers, contact the Maine Public Utilities Commission at 1-800-452-4699 (Toll-Free) or 1-207-287-3831, or email consumer.mediation@maine.gov.