Kansas Consumer Protection

Kansas Attorney General Consumer Protection Division Address: 120 SW 10th Avenue, 2nd Floor, Topeka, KS 66612 Phone: 1-800-432-2310 (Consumer Protection Division, within Kansas) Email: consumer@ag.ks.gov Website: https://ag.ks.gov/ Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Central Time)

State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in Kansas:

  • Kansas No-Call Act (K.S.A. 50-671 to 50-676): The Kansas No-Call Act allows residents to reduce unwanted telemarketing calls by registering their residential and mobile phone numbers on the state’s No-Call list. To register, visit the Kansas Attorney General’s website or call 1-888-382-1222.
  • Kansas Consumer Protection Act (K.S.A. 50-623 to 50-637): The Kansas Consumer Protection Act prohibits deceptive and unconscionable acts and practices by businesses, including those related to robocalls and telemarketing.
  • Kansas Debt Collection Act (K.S.A. 16a-5-101 to 16a-5-125): The Kansas Debt Collection Act regulates debt collection practices in the state and ensures fair treatment of consumers by debt collectors.

Additional State Level Agencies:

  • Kansas Corporation Commission (KCC) – Office of Public Affairs and Consumer Protection: Address: 1500 SW Arrowhead Road, Topeka, KS 66604 Phone: 1-800-662-0027 (Consumer Protection Hotline) Email: public.affairs@kcc.ks.gov Website: https://kcc.ks.gov/ Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Central Time)

The Kansas Corporation Commission oversees telecommunications providers and handles consumer complaints related to telecommunications services.

The Better Business Bureau provides resources and information to consumers, including reporting scams and fraudulent activities.

How to Make a Report:

To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in Kansas, contact the Kansas Attorney General’s Consumer Protection Division at 1-800-432-2310 during business hours, or email consumer@ag.ks.gov.

To register for the No-Call list or file complaints against telemarketers, contact the Kansas Attorney General’s office or call 1-888-382-1222.

To report issues related to telecommunications services or file complaints against telemarketers, contact the Kansas Corporation Commission’s Office of Public Affairs and Consumer Protection at 1-800-662-0027 or email public.affairs@kcc.ks.gov.

For reporting scams or fraudulent activities, consumers can contact the Better Business Bureau’s Kansas City office at 1-816-421-7800 during business hours or email info@kansascity.bbb.org.