Louisiana Consumer Protection

Louisiana Department of Justice, Office of the Attorney General Consumer Protection Section Address: 1885 North 3rd Street, Baton Rouge, LA 70802 Phone: 1-800-351-4889 (Consumer Protection Hotline, within Louisiana) Email: consumerinfo@ag.louisiana.gov Website: https://www.agjefflandry.com/PageDisplay.asp?p1=278 Hours of Operation: Monday to Friday, 8:00 AM – 4:30 PM (Central Time)

State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in Louisiana:

  • Louisiana Do Not Call List (RS 45:844.41 to 45:844.46): The Louisiana Do Not Call List allows consumers to register their residential and mobile phone numbers to reduce unwanted telemarketing calls. To register, visit the Attorney General’s website or call 1-800-351-4889.
  • Louisiana Unfair Trade Practices and Consumer Protection Law (RS 51:1401 to 51:1414): This law prohibits unfair and deceptive trade practices, including those related to robocalls and telemarketing, to protect consumers in Louisiana.
  • Louisiana Fair Debt Collection Practices Act (RS 9:3562.1 to 9:3562.25): The Louisiana Fair Debt Collection Practices Act regulates debt collection practices in the state and ensures fair treatment of consumers by debt collectors.

Additional State Level Agency:

  • Louisiana Public Service Commission (LPSC): Address: 602 N. Fifth Street, 12th Floor, Baton Rouge, LA 70802 Phone: 1-800-256-2397 (Consumer Services Division) Email: ConsumerInfo@lpsc.la.gov Website: https://lpsc.louisiana.gov/ Hours of Operation: Monday to Friday, 8:00 AM – 4:30 PM (Central Time)

The Louisiana Public Service Commission oversees telecommunications providers and handles consumer complaints related to telecommunications services.

How to Make a Report:

To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in Louisiana, contact the Louisiana Department of Justice, Office of the Attorney General, Consumer Protection Section at 1-800-351-4889 during business hours, or email consumerinfo@ag.louisiana.gov.

To register for the Louisiana Do Not Call List or file complaints against telemarketers, contact the Louisiana Attorney General’s office or visit their website.

To report issues related to telecommunications services or file complaints against telemarketers, contact the Louisiana Public Service Commission’s Consumer Services Division at 1-800-256-2397 or email ConsumerInfo@lpsc.la.gov.