Minnesota Consumer Protection

Minnesota Attorney General’s Office, Consumer Protection Division Address: 445 Minnesota Street, Suite 1400, St. Paul, MN 55101 Phone: 1-651-296-3353 (Metro Area) or 1-800-657-3787 (Greater Minnesota) Email: attorney.general@ag.state.mn.us Website: https://www.ag.state.mn.us/Consumer/index.asp Hours of Operation: Monday to Friday, 8:00 AM – 4:30 PM (Central Time)

State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in Minnesota:

• Minnesota Do Not Call List: The Minnesota Do Not Call List allows residents to reduce unwanted telemarketing calls. To register, visit https://mn.gov/commerce/consumers/Do-Not-Call-Registry/ or call 1-888-622-4457.
• Minnesota Consumer Protection Act: The Minnesota Consumer Protection Act (Minnesota Statutes, Chapter 325F) safeguards consumers from deceptive trade practices, including those used in telemarketing.
• Minnesota Debt Collection Act: The Minnesota Debt Collection Act (Minnesota Statutes, Chapter 332) establishes guidelines for debt collectors and protects consumers from abusive debt collection practices.

Additional State Level Agency:

Minnesota Department of Commerce Address: 85 7th Place East, Suite 280, St. Paul, MN 55101-2198 Phone: 1-651-539-1600 (Metro Area) or 1-800-657-3602 (Greater Minnesota) Email: consumer.protection@state.mn.us Website: https://mn.gov/commerce/ Hours of Operation: Monday to Friday, 8:00 AM – 4:30 PM (Central Time)

The Minnesota Department of Commerce oversees various industries, including telecommunications, and handles consumer complaints related to telemarketing issues and telecommunications companies.

How to Make a Report:

To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in Minnesota, contact the Minnesota Attorney General’s Office, Consumer Protection Division, at 1-651-296-3353 (Metro Area) or 1-800-657-3787 (Greater Minnesota) during business hours, or email attorney.general@ag.state.mn.us.

To register for the Minnesota Do Not Call List or file complaints against telemarketers, visit https://mn.gov/commerce/consumers/Do-Not-Call-Registry/ or call 1-888-622-4457.

To report issues related to telecommunications services or file complaints against telemarketers, contact the Minnesota Department of Commerce at 1-651-539-1600 (Metro Area) or 1-800-657-3602 (Greater Minnesota) or email consumer.protection@state.mn.us.