Missouri Consumer Protection

Missouri Attorney General’s Office, Consumer Protection Division Address: 207 West High Street, P.O. Box 899, Jefferson City, MO 65102 Phone: 1-800-392-8222 (Consumer Protection Hotline) Email: consumer.help@ago.mo.gov Website: https://ago.mo.gov/consumer-protection Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Central Time)

State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in Missouri:

  • Missouri No-Call List: The Missouri No-Call List (Missouri Revised Statutes, Section 407.1096) allows residents to reduce telemarketing calls. To register, visit https://www.ago.mo.gov/nocall or call 1-866-662-2551.
  • Missouri Merchandising Practices Act: The Missouri Merchandising Practices Act (Missouri Revised Statutes, Chapter 407) prohibits deceptive business practices, including those used in telemarketing.
  • Missouri Debt Collection Law: Missouri has laws regulating debt collectors and ensuring fair debt collection practices (Missouri Revised Statutes, Chapter 408).

Additional State Level Agency:

Missouri Public Service Commission Address: 200 Madison Street, P.O. Box 360, Jefferson City, MO 65102 Phone: 1-800-392-4211 (Consumer Services Hotline) Email: pscinfo@psc.mo.gov Website: https://psc.mo.gov Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Central Time)

The Missouri Public Service Commission oversees utility companies and telecommunications services and handles consumer complaints related to telemarketing issues and telecommunications companies.

How to Make a Report:

To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in Missouri, contact the Missouri Attorney General’s Office, Consumer Protection Division, at 1-800-392-8222 during business hours, or email consumer.help@ago.mo.gov.

To register for the Missouri No-Call List or file complaints against telemarketers, visit https://www.ago.mo.gov/nocall or call 1-866-662-2551.

For issues related to telecommunications services or to file complaints against telemarketers, contact the Missouri Public Service Commission’s Consumer Services Hotline at 1-800-392-4211 or email pscinfo@psc.mo.gov.