Montana Consumer Protection

Montana Department of Justice, Office of Consumer Protection Address: 2225 11th Avenue, P.O. Box 200151, Helena, MT 59620 Phone: 1-800-481-6896 (Toll-Free) or 406-444-4500 (Helena Area) Email: contactocp@mt.gov Website: https://dojmt.gov/consumer/ Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Mountain Time)

State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in Montana:

  • Montana No-Call List: Montana offers a No-Call List (Montana Code Annotated, Title 45, Chapter 8, Part 2) that allows consumers to reduce unwanted telemarketing calls. To register, visit https://app.mt.gov/no-call or call 1-888-834-9969.
  • Montana Consumer Protection Act: The Montana Consumer Protection Act (Montana Code Annotated, Title 30, Chapter 14) prohibits deceptive trade practices and safeguards consumers from unfair telemarketing practices.
  • Montana Debt Collection Act: Montana has laws governing debt collection practices (Montana Code Annotated, Title 31, Chapter 1, Part 2) to protect consumers from abusive debt collection calls.

Additional State Level Agency:

Montana Public Service Commission Address: 1701 Prospect Avenue, P.O. Box 202601, Helena, MT 59620 Phone: 1-800-646-6150 (Toll-Free) or 406-444-6150 (Helena Area) Email: contact@mtpsc.gov Website: https://psc.mt.gov Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Mountain Time)

The Montana Public Service Commission oversees telecommunications services and handles consumer complaints related to telemarketing issues and telecommunications companies.

How to Make a Report:

To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in Montana, contact the Montana Department of Justice, Office of Consumer Protection, at 1-800-481-6896 (Toll-Free) or 406-444-4500 during business hours, or email contactocp@mt.gov.

To register for the Montana No-Call List or file complaints against telemarketers, visit https://app.mt.gov/no-call or call 1-888-834-9969.

For issues related to telecommunications services or to file complaints against telemarketers, contact the Montana Public Service Commission at 1-800-646-6150 (Toll-Free) or 406-444-6150 or email contact@mtpsc.gov.